Google is reducing ads on web pages to an all-time low, which has many people scratching their heads.

“Virtually any other company facing slow economic times would be interested in increasing the places in which it could sell ads,” wrote Saul Hansell, in the New York Times article Google deliberately sells fewer ads – and may have gone too far. “It certainly wouldn’t take steps to reduce them.”

Meanwhile, Jonathan Rosenberg, Google’s Senior Vice-President for Product Management, said that Google has no plans to increase its coverage because of its efforts to improve what it calls “ad quality.”

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Increasigly impatient online consumers are opting for fixed-price purchases over auctions, reports Catherine Holahan in the BusinessWeek article “Auctions on eBay: A Dying Breed.”

Sales at Amazon.com, the leader in online fixed-price goods sales, rose 37% in the first quarter of 2008. At eBay, where auctions make up 58 per cent of the site’s sales, revenue rose just 14%.

Hence, fixed-priced items appears key to eBay’s future growth. EBay’s “Buy It Now” business, where consumers can purchase auction items at a set price, makes up 42% of all goods sold on eBay and is growing at an annual 22% pace. That’s the fastest among eBay’s shopping businesses.

It shows just how impatient Web users are. The novelty of the Web is gone. Consumers just want to get to a site, complete a task and move on in as little time as possible.

It seems the term “browsing the Web” is quickly becoming obsolete.

Good web writers know more words do not create additional impact.

When it comes to web writing, you should remove any words or messages that have no value for your target audience.

Review your web writing and cut it down to what’s truly essential. Self-aggrandizing messages, for instance, aren’t useful. They add dead words with little or no value. They get in the way, making it harder for visitors to find what they’re looking for — benefits.

Here’s an example from a resume consultant’s website: “We are committed to customer service and believe we provide the highest standards of customer service in the CV writing industry.”

Does it make a strong point that makes a mark with the prospect? Probably not. Any CV consultant can state that, and many likely do. It’s vague, ineffective and should be removed from the site. No one would miss it, except possibly the employees who wrote and approved it.

Good web writers know less is more.

Adobe announced July 1 it is working with the search industry to improve search results of dynamic web content and rich Internet applications. Up until now, search engines were not able to effectively view, decipher and index Flash-based sites.

Adobe has created a special Flash player, currently distributed to Yahoo and Google, which allows the search engines to crawl through Flash content and gather any text or hyperlinks within the rich content.

This is great news for businesses with Flash-based sites, which hindered their online presence.

Google has already begun indexing Flash sites, and Yahoo plans to release the technology in a future update. Adobe also plans to roll out the technology to other search engines.

We just released How to approach customer service 2.0, an article that has two social media experts discussing the “social revolution” and its impact on businesses and their brands.

To demonstrate the power of the social sites, I noted a blog post about terrible service that was delivered by Rogers Communications. Thousands have read the post and, despite many comments from other customers sharing their displeasures with Rogers, the phone company has yet to respond. That silence damages their brand.

Ironically, just yesterday, an Accounts Receivable rep from Rogers’ frontline stepped forward to personally apologize. Here’s what he wrote:

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As Web 2.0 matures, the line between marketing and customer service is beginning to blur.

Service mishaps and product breakdowns can no longer be swept under the rug. That’s because more than 70% of US and Canadian consumers use the Internet (InternetWorldStats) and can share their experiences with the world.

“The social revolution is forcing companies to evolve and redesign any and all strategies that include existing or potential customers and stakeholders,” said Brian Solis, Founder of FutureWorks and blogger at PR 2.0. “And,” he added, “many don’t even know it yet.”

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Pretty designs and flowery words don’t provide your visitors value. Relevant website content does.

What’s relevant? It’s whatever your target market deems relevant.

For instance, a frequently asked questions (FAQ) section that provides practical insight into your target market’s common concerns could be regarded the most valuable part of your website. Alternatively, an aggressive pitch for a product your visitor has no use for is a complete waste of time — for all parties involved.

Here are some essentials to deliver useful website content:

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The abilities of good web writers are often undervalued. That’s why so many websites — as good as they might look — don’t generate leads and sales. The web content doesn’t attract traffic nor does it convert.

This week, for example, a business owner wrote us:

“I spent on webcopy 3 times and not happy so looking for one more time before I give up. Your rate $500 is high though so if you are not flexible/negotiable, it is OK if you don’t respond.”

We did respond, suggesting he try Craig’s List. The referred to $500 is our minimum charge, which basically gets clients a keyword analysis. His project, which comprised up to 20 pages, would cost several times that.

Meanwhile, say he was looking at spending about $300 for the 20 pages of web writing. That’s $15 per page. And that’s supposed to include planning, interviews, research, copywriting, tags and revisions?

What does a good web writer cost? A lot more than $15 per page. No skilled writer would agree to — or be able to — deliver quality goods at that rate.

Chances are this business owner will find someone who lacks the skills to produce effective web writing for the fourth consecutive time. The small sum of money he’s spending each time is being wasted on empty marketing hype that will continue to thwart and damage his business.

The fact that so many people want to or love to write does not make writers a commodity. As is the case with designers, musicians and athletes, the good ones get results, and must be compensated accordingly.

With too many people living each day in a hectic world, Marketing guru Seth Godin includes this in his blog:

“Is cutting corners to make a buck appropriate when you consider what you could have done? What would someone with a bigger vision have done instead?”

We sometimes have to remind ourselves to dream harder, build a vision and strive to achieve grand goals.

During a recent meeting with Vancouver business consultant Mark Wardell, he spoke about the amazing results people get when they simply write goals and objectives down on a piece of paper.

I’ve seen it work, and have experienced it personally. I recall the story about comedian Jim Carrey replicating a cheque on a piece of file card for $10 million. It wasn’t long before he received it — and much more.

Next time you get the urge to cut a corner, stop and take a moment to dream bigger.

Most populations read from left to right, hence, it’s best to align your web writing to the left side of your pages.

Centered or right-aligned text is difficult to read. It causes eye strain, which is bad for visitors and consequently counter-productive for your business. Centered headlines can also hinder readability.

Making your web writing easy to read is a plus for your visitors and your bottom line.