The demand for good web design is increasing, revealed a recent Webcopyplus online poll. Almost 25% of web users indicated “poor visual presentation” as the number one element that drives them away from websites.

Only 6.6% of web users who participated in a similar 2007 online poll indicated ‘poor visual presentation” as the main reason to abandon a website. That equates to a 267% increase during the two-year period.

Our web content specialists believe the increased desire for quality design comes from the fact that Internet users have become increasingly sophisticated. Consequently, more of today’s Internet users understand that a well designed website makes it possible to achieve more, with less time and effort.

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This spring, forget about your garage and closet — clean out your website!

If your site’s been online for more than a few months, chances are it’s cluttered with unnecessary content. Meanwhile, every extra item on your website competes for your visitors’ attention, reducing the impact of your key message.

Employ the following six steps to eliminate these distractions and instantly improve your site’s usability:

1.    Sweep out useless items
Is that welcome message necessary? Are some of those buttons or links redundant? When it comes to web content, less is more. So scrutinize every element on your website and discard whatever you can.

2.    Update your information
Keep your web copy up to date. If you don’t have adequate resources, keep time-sensitive information to a minimum.

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Google CEO Eric Schmidt slammed Microsoft’s new search engine Bing on Fox Business Network this week.

Here are some highlights from Schmidt:

“It’s not the first (search-engine market) entry for Microsoft. They do this about once a year. From Bing’s perspective, they have a bunch of new ideas and there are some things that are missing. We think search is about comprehensiveness, freshness, the scale and size of what we do. And it’s difficult for them to copy that…”

“(We’re) actually not (spending more money in response to Microsoft’s advertising blitz), given the name. But the fact of the matter is that we are spending all of our time on exactly what we’ve always done, which is innovation. I don’t think Bing’s arrival has changed what we’re doing. We are about search, we’re about making things enormously successful, by virtue of innovation…”

“You earn (the No. 1 spot). You don’t buy it with ads. You earn it, and you earn it customer by customer, search by search, answer by answer. And we believe that today we beat our competitors because we’re so focuses on comprehensiveness, speed, freshness and having the depth that people really care about.”

Schmidt is free to share his views, but ultimately it’s the market’s opinion that counts. So far, Google seems safe, but Yahoo might start losing sleep soon.

Read more at Seattle P-I.

The City of Toronto website, Toronto.ca, supports businesses by providing information on local programs and services. What’s really cool about their approach is that they’re planning a web redesign and are asking Toronto businesses for input:

“We’re in the process of rebranding the City of Toronto’s website. Our refreshed home page is only a starting point. Tell us what you think of toronto.ca and how we can make the website better for you.”

Asking your market how you can serve them better can never hurt, on or off the Web. It demonstrates you’re genuinely interested in your audiences’ needs, and striving to provide them the best products or services possible.

It appears the City of Toronto has taken a page from Toronto business coaching firm Wardell.

Its founder, Mark Wardell, states: “Leading companies teach their people to question what they do, and why they do it. They challenge their people to take a fresh look at their company and to get involved in creating its future.”

No doubt, the City of Toronto is wisely reaching out in a bid to create a bright future for its business community.

When it comes to search engine optimization, web writers should target a few short, broad terms as well as several longer, more specific keyword phrases.

It makes sense when you consider an iProspect report that revealed when an initial search is unsuccessful, 82% of search engine users will re-launch their search using the same search engine, adding more keywords to refine their subsequent search.

Broad keywords can draw great numbers of visitors, however, they can be difficult to attain. To achieve high rankings for general terms in competitive markets, a web writer could require a small army of SEO analysts and programmers.

Longer, more specific search terms are less competitive, which makes it easier to attain higher rankings. Moreover, the detailed search terms — also known as long-tail keywords — often produce more qualified traffic and higher conversion rates.

That’s because searchers who type in more specific terms are deeper into the sales cycle, and are more likely to reach for their wallets.

Forrester Research recently evaluated web design capabilities of top interactive marketing agencies across 18 criteria, and reported that Sapient, imc2, Razorfish, IconNicholson, and IBM Interactive led the pack for transaction-led projects.

This was due in large part to the “high usability scores earned by the client reference sites they supplied.”

Organic, just shy of the leaders’ circle for transaction-led projects, received impressive scores for its online branding work, which boosted it into the leaders’ circle for image-led projects.

New to Forrester’s rankings this year, Ascentium, Blast Radius, iCrossing, OgilvyInteractive, Resource Interactive, and Rosetta emerged as strong performers, a category rounded out by returning agencies Critical Mass, Molecular, R/GA, VML, and Whittmanhart. Arc Worldwide completed the research firm’s list of evaluated web design and development firms.

Don’t have half a million dollars to invest in your website? Don’t get discouraged.

While these web design and development agencies are out of reach for most small businesses, there are many reputable smaller scale web designers and developers that deliver high-quality websites that perform well.

In fact, if you do your due diligence, you can get a basic website professionally designed and developed for as little as $5,000 to $15,000.

A client in the HR field asked this week about the value of a Flash intro on a website to set themselves apart from competitors.

I explained strategic positioning and good design is what effectively differentiates a business from its competitors. In fact, if you do a really good job, you can actually make your competition look dull and unimportant.

As I recently noted on Web Designer Wall, Flash intros were tolerated in the ’90s when the Web was a novelty. People were excited about this new thing called the World Wide Web, and many of us spent countless hours surfing it. Spinning images and assorted gimmicks were tolerated, and even considered cool.

Not today. Now people just want to get the information they’re looking for, and get things done quickly and easily.

Still, some business owners think they’ll “wow” people with Flash intros. In fact,  a web designer recently told me about an architecture company that spent tens of thousands of dollars on a Flash intro.

Unfortunately, they wasted their money on something that will only get in the way of their visitors. They could have spent that money on search engine optimization, or a host of other marketing and sales tools and campaigns, which would actually generate leads and sales, and promote growth.

While it can take web designers and developers several weeks to design and develop a Flash intro, it takes visitors just a fraction of a second to click their way to the competition.

Microsoft launched the new version of its search engine called Bing earlier this month.

Is it a Google killer? Unlikely, given Googling is a deep-seated habit amongst the majority of Internet users. But it’s certainly chasing #2 search engine Yahoo.

Bing represents the third rebranding of MSN’s search engine products, preceded by MSN Search and to Live Search.

StatCounter analyzed search engine market share two weeks before and after the formal launch of Bing on May 28 (May 14 to May 27 and May 28 to June 10). For the US market it found:

• Google decreased from 78.68% to 77.94% (-0.74%)

• Yahoo decreased from 11.46% to 10.76% (-0.7%)

• Microsoft (Bing, MSN Search and Live Search) increased from 7.4% to 9% (+1.6%)

It’s like Twitter on steroids. The new Google Wave is a fusion of productivity tools, social networks, and micro-blogging.

You can communicate and collaborate on the Web platform with both private and public messages. In fact, some believe Google Wave will reinvent e-mail.

Check out the Google Wave demo now.

Web Designer Wall recently featured an article surrounding a Webcopyplus web poll, which indicated more users are demanding good web design. It sparked a debate at a recent workshop, where web writers, designers and developers started debating which is the king of the Web: web content or design.

While I’m on record for suggesting web content is the king of the Web, I believe both are royally important. In fact, if you dig deeper, I’d have to say consumers are the true ‘kings of the Web’ because they ultimately dictate what succeeds and fails on the Internet.

As web specialists, we need to keep reminding ourselves that a website is critical in how people perceive, understand and interpret a company and its offerings. And everything counts. Quality web writing can’t compensate for poor design, and good design can’t save poor web copy.

Web designers, developers, web writers – and anyone else involved in creating websites – need to respect what others bring to the table. It’s best to put egos aside and collaborate. That way, everyone involved wins – especially the client.