Web Copywriting, SEO and the Web at Large

Write Your Website’s Links as Headlines

Posted April 12, 2009 | Posted By Web Copywriters at Webcopyplus
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As online visitors often jump from one link to another, you should treat your links like headlines. They should deliver your primary message in as few words as possible.

In fact, a recent study by Jakob Nielsen suggests the first couple of words in your links are imperative.

Nielsen reports: “Online reading is often dominated by the F-pattern. That is, people read the first few listed items somewhat thoroughly — thus the cross-bars of the ‘F’ — but read less and less as they continue down the list, eventually passing their eyes down the text’s left side in a fairly straight line. At this point, users see only the very beginning of the items in a list.”

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‘Beating the Joneses’ is a Mega Motivator

Posted February 20, 2009 | Posted By Web Copywriters at Webcopyplus
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More is not enough. People want more than others, suggests a new study on how money motivates.

University of Bonn researchers used brain scanning to show how much people take others’ earnings to measure our own success. Economists and brain scientists tested male subjects in pairs, asking them to perform simple tasks and promising payments for success. Using magnetic resonance tomographs, the researchers examined the volunteers’ brain activities.

Participants who got more money than their co-players showed much stronger activation in the brain’s “reward center” than when both players received the same amount. So it’s not what we have that matters most, but rather what we have in relation to others.

It’s an odd trait, to be sure. “Keeping up with the Joneses” robs us of being grateful for what we have, and living blissfully in the present.

As far as marketing goes, “get ahead of your peers” proves to be a powerful motivator, and marketing and sales types will likely exploit this on an increasing level.

Leave the Joneses in the dust might appear on billboards and websites near you.

Google Publishes Eye-Tracking Study Results

Posted February 10, 2009 | Posted By Web Copywriters at Webcopyplus
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Online visitors tend to scan the search results in order, confirmed recent eye-tracking studies conducted by Google.

“They start from the first result and continue down the list until they find a result they consider helpful and click it — or until they decide to refine their query,” reported the search engine giant.

Using heatmaps, the eye-tracking study revealed most users found what they were looking for within the first two results, and they seldom went further down the page.

See the full Google report.

Buying Experience, Not Possessions, Brings More Joy

Posted February 9, 2009 | Posted By Web Copywriters at Webcopyplus
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Buying experience

Buying life experiences rather than material possessions leads to greater happiness for consumers, suggests a new San Francisco State University psychology study.

The study demonstrates that experiential purchases, such as a meal out or theater tickets, result in increased wellbeing because they satisfy higher order needs — specifically the need for social connectedness and vitality.

“These findings support an extension of basic need theory, where purchases that increase psychological need satisfaction will produce the greatest well-being,” said Ryan Howell, assistant professor of psychology at San Francisco State University.

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New Report: Web to Double Every 5 Years

Posted January 18, 2009 | Posted By Web Copywriters at Webcopyplus
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A team of researchers from China are predicting the Internet will double in size every 5.32 years. If this proves to be true, Microsoft and Google aren’t battling for the Internet – they’re battling for the world.

Read Internet Growth Follows Moore’s Law Too.

F-You: Web Content Read in an F-Shaped Pattern

Posted January 15, 2009 | Posted By Web Copywriters at Webcopyplus
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Reading from the web is different than reading hard materials. Heat maps used in eye tracking studies reveal people typically read web pages in an uppercase F-shaped patters: two horizontal stripes followed by a vertical stripe.

Since web pages are read differently, they must be written differently to optimize their use.

According to usability expert Jacob Nielsen, it’s important to remember a 3-S approach to web writing:

  • Succinct – write no more than 50% of what you would write for hardcopy.
  • Scannable – key information should be visible in the first two paragraphs.
  • Short – people hate scrolling; use links to split information over multiple pages.

Crafting compelling prose that convey key messages can favorably influence visitors, affecting your bottom line.

Website Testimonials: Cultivating Commitment

Posted November 9, 2008 | Posted By Web Copywriters at Webcopyplus
Categories: Writing for the Web | Tags: , , , , | 3 Comments | Share This

 

We recently posted an article entitled Website testimonials: Weapons of influence. It encourages website owners to use customer testimonials to boost credibility and sales, referring to author Robert Cialdini’s insightful social psychology book called Influence: Science and Practice.

Website testimonials

While website testimonials are a powerful way to earn a prospect’s trust, they also foster commitment from those providing the testimonials. How? Well, when people put their commitments on paper – or the far-reaching Web – they attempt to live up to their words.

“Whenever one takes a stand that is visible to others, there arises a drive to maintain that stand in order to look like a consistent person,” noted Cialdini. Why? Because, he explained, personal consistency is viewed as rational, assured, trustworthy and sound.

Look at Barack Obama’s presidential campaign; he went with the theme “change” and stuck with it right through to his election to the Whitehouse. Someone without consistency is often judged as fickle, uncertain, scatterbrained or volatile. John McCain started with “experience” and switched to “change” mid-campaign.

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Website Testimonials: Weapons of Influence

Posted November 8, 2008 | Posted By Web Copywriters at Webcopyplus
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Website testimonials - social proof

Testimonials are critical to any website that’s marketing or selling products or services.

They provide “social proof,” suggests author Robert Cialdini in his insightful social psychology book called Influence: Science and Practice. This principle states we determine what’s correct by finding out what other people think is correct.

It extends from the hectic pace of a complex society, where consumers are often forced to make decisions based on limited information. Add to this the hyper velocity of the Web, and you can begin to understand how people tend to automatically comply with the masses.

“As a rule, we make fewer mistakes by acting in accord with social evidence than by acting contrary to it,” stated Cialdini. “Usually, when a lot of people are doing something, it is the right thing to do.” Safety in numbers! It’s a convenient ‘shortcut’, requiring little time and thought, in exchange for plenty of comfort.

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Internet Users’ Learning Channels

Posted August 6, 2008 | Posted By Web Copywriters at Webcopyplus
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Interney Users' Learning Channels

In a recent article, we explored how Internet users like to gather information on the Web, and how they process it.

More than 63% of Internet users indicated in our online poll the written word is their choice of communications on the Web. However, according to neurolinguistics expert Dr. Genie Z. Laborde, only 20% of people are primarily auditory, meaning they gather and process information most effectively via written text and the spoken word.

Dr. Laborde notes 40% of people are strongly visual, and 40% are kinesthetically dominant when it comes to learning.

So while the majority of people indicated they prefer accessing information on the Web through web writing, it’s in website owners’ best interest to support and augment web copy with other communication forms, i.e. visuals, to connect with a higher percentage of people.

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How Internet Users Process Information

Posted August 5, 2008 | Posted By Web Copywriters at Webcopyplus
Categories: Writing for the Web | Tags: , , , | 1 Comment | Share This

 

How Internet users process information

More than 63% of Internet users indicated in a recent Webcopyplus poll the written word is their choice of communications on the Web.

However, according to psychologist, educator and neurolinguistics expert Dr. Genie Z. Laborde, only 20% of people are primarily auditory, meaning they gather and process information most effectively via written text and the spoken word.

Dr. Laborde notes 40% of people are strongly visual, and 40% are kinesthetically dominant when it comes to learning.

So while the majority of people indicated they prefer accessing information on the Web through web writing, it’s in website owners’ best interest to support and augment web copy with other communication forms to connect with a higher percentage of people.

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