Despite the perception of so many business owners, search engine optimization is not about tricking search engines to get anyone and everyone to your website.

It’s about building an effective online marketing strategy that delivers a flow of highly targeted prospects who are seeking what you offer.

Yet, so many business owners think more traffic — any traffic — is the key to their success on the Web. Sure, it looks impressive when reviewing Google Analytics. But the wrong traffic will do little for a company’s bottom line.

For more insight, read Good Traffic, Bad Traffic.

When you’re creating or revamping your web content, be sure to periodically ask yourself: “Does my audience care?”

If the answer is no, you’re headed down a slippery slope. That’s because web content should speak to and cater to the visitor – not the business owner, designer, developer, programmer, or your spouse. Indeed, the consumer is the true king of the Web.

To help achieve useful web content, you need to define not only what content will be published, but why you’re publishing it in the first place.

Self-centric jargon just gets in the way. Visitors want to know how you can help them. So tell them.

Don’t waste their time with we-driven copy. Respect your online guests.

Consumers suffer from information overload. Billboards, TV commercials, radio spots and direct mail were bad enough. Now we have to deal with the saturated Web.

Don’t waste your prospects’ time with loads of web content that’s not useful. Only provide your visitors content that’s to the point and relevant to their needs.

Is your web content concise and relevant?

Put yourself in your prospects’ shoes. Are you forcing them to dig through long-winded intros, self-absorbed messages or babbling paragraphs?

Make an effort to cut down your web content into digestible chunks. Kill unneeded words, and use short sentences and paragraphs.

Also, take advantage of headlines, which allow online readers to scan web content with ease.

When you make an effort to promote usability and readability on your website, it makes it easier for prospects to get the information they need. And they’ll reward you with phone calls and e-mails.

In a world where telephone directories are struggling to remain relevant, you need to make sure consumers find you on the Web.

Search engine optimization is a cost-effective and far-reaching marketing, lead generation and sales tactic that reaps lucrative rewards. Yet, so many business owners miss the most basic SEO elements that can improve online presence overnight.

Two common SEO errors:

1. Making Your Website Invisible to Search Engines

Search engines index what they can see, i.e. HTML text. So ensure your web designer uses text format for your web copy. Be weary about overuse of graphics and Flash, which can hurt your search engine rankings. If you absolutely need to use graphics instead of text, use alt tags.

2. Neglecting Votes in Cyberspace

Think of the Internet as a huge democracy in cyberspace. When other relevant and credible sites point to your website, Google and friends see this as votes for you. The more votes, the more credibility you build, thus, the higher the rankings. Start requesting links from your vendors, customers, partners, associations, friends and family.

Remember, well planned, developed and implemented search engine optimized web content doesn’t require any monthly fees. And, unlike paid marketing campaigns, you aren’t stuck with fixed budgets.

As a result, organic (a.k.a. natural) SEO can provide an exceptional ROI.

Why should prospects invest in your product or service? If you can make a strong claim and support it on your website, you’ve got a winning brand.

Are you the biggest? Provide the widest selection? Offer patented technology? Feature convenient locations? Or are you young and small, allowing you to churn out customized solutions swiftly, unlike your much larger and slower competitors?

Define your strengths and leverage them. And be sure you get them right because they are key to your short- and long-term success.

Paint a picture that clearly demonstrates how your prospect’s world will be easier, more lucrative, healthier, happier, etc. with you in the picture. The overall messaging can then be continually reinforced not just in your web content, but also your print materials, advertising, tradeshow presentations, press releases and so on.

Remember, web designers aren’t the only ones with the ability to shape your brand. Well-versed web copywriters can also build your brand with words.

When it comes to website copywriting, design and development, simple is always better.

It makes it easier for online visitors to:

• Answer basic questions, starting with “Am I at the right place?”
• Absorb and digest key messages
• Fulfill a desired course of action, e.g. subscribe, purchase, etc.

All of the above promote satisfied needs, happy customers, and a healthy bottom line.

So why are so many websites so complex? The fact is “simple” is difficult to achieve.

Consider the wise words of historic French aviator and writer Antoine de Saint Exupery: “A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away.”

While he was reflecting on the development of airplanes long before anyone heard of Bill Gates or Steve Jobs, his logic fully applies to the Web.

Why Simple is Difficult

Conceptualizing and developing a simple, user-friendly website can be challenging for many reasons, from strains on time and resources to conflicting motives and objectives.

Web designers and copywriters are often pressed to churn out creations at a moment’s notice. But, whether manipulating words, images or code, it takes knowledge, experience and time to plan and develop appealing, functional and simple websites.

Good web writers invest a high percentage of time determining key messages before hammering away at the keyboard. Likewise, experienced web designers study their clients’ needs and sketch out ideas before hitting the computer.

Simple isn’t Stupid

There’s a vast difference between communicating simply and communicating poorly.

Simple website content promotes effective communications. It is easily processed, understood and connects with readers. Poor communications – whether caused by inferior writing or flawed designs – rarely hits the mark.

People are often surprised to learn web writers at Webcopyplus aim to deliver web content at a grade-eight level. Clients and students alike ask: “Won’t this offend your audience?” Many people fail to realize that most reputable national newspapers are also written at this level. Even TIME magazine, which is by and large deemed sophisticated, is written at a grade-ten level.

While there are exceptions, most targeted online audiences have varied expertise in both the Internet and subject matter. An expert can endure simplicity, but a novice might not be able to identify with or comprehend complex information.

Invest in Simple

To promote your website’s readability, scanability and usability, ensure your web designer and web writer take extra time and effort to scrap any useless elements, from extra fonts to extra syllables.

Effective web content isn’t about flashy graphics and fancy words. It’s about communicating key messages and getting tasks completed.

Simple connects.

Reading from the web is different than reading hard materials. Heat maps used in eye tracking studies reveal people typically read web pages in an uppercase F-shaped patters: two horizontal stripes followed by a vertical stripe.

Since web pages are read differently, they must be written differently to optimize their use.

According to usability expert Jacob Nielsen, it’s important to remember a 3-S approach to web writing:

• Succinct – write no more than 50% of what you would write for hardcopy.
• Scannable – key information should be visible in the first two paragraphs.
• Short – people hate scrolling; use links to split information over multiple pages.

Crafting compelling prose that convey key messages can favorably influence visitors, affecting your bottom line.

Web content has the ability to deliver a message to prospects at the right moment — precisely when they’re looking for a product or service. Unfortunately, the right message is rarely delivered.

Self-centric copywriters and business owners are to blame.

Some copywriters believe it’s more important to win awards than for clients to win new customers. They write for themselves, disregarding key business objectives.

Meanwhile, numerous micromanaging business owners insist prospects are interested in their mission statements and corporate values. Employees have a hard time getting excited about these things, so why would consumers care?

So what engages visitors and turns them into customers? Read Web writing: The Good, Bad and Ugly.

How do you get online visitors to take interest in your products or services? Write about things they care about. Most would say that’s brain-dead obvious. Yet, it seems 90% of websites miss the mark completely. The problem: self-absorbed web content. The cause: self-absorbed copywriters and business owners.

To engage prospects and turn them into customers, you need to appeal to the visitor’s self-interest — not yours.

Is Your Web Copy Written for the Right Audience?

Who is your website written for — your audience, your business, or your writer?

The following insight will help you answer this critical question, and guide you toward higher online engagement and conversion rates.

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While discussing Maslow’s Hierarchy of needs at a web writing workshop, a student asked what the most powerful consumer appeals are. Great question.

I suggested sex, greed and fear top the list.

Sex Sells

First of all, does sex sell? Just ask Calvin Klien. The concept has been around as long as advertising.

However, during the past decade, it seems consumers are more sophisticated and have greater expectations of companies and their marketing ploys. Hence, to achieve the fully desired effect, flesh-induced images and suggestive word plays might require increasingly developed strategies.

Greed and Fear

As for greed and fear, they are timeless motivators.  That’s because humans naturally: (a) have a desire to improve the status quo; (b) or fear losing the status quo.

Mix a person’s wallet into the equation, and you have a powerful formula to get people to act.