Raising children helps hone your web writing skills.

They curiously ask questions and hang on your every word, forcing ‘plain talk’ in the simplest form.

While website content shouldn’t necessarily cater to toddlers, simple language does go a long way to promote readability and usability. In fact, when you’re writing for the Web, your language should generally hover within grade eight to 10 levels. But that can be difficult to achieve.

Kids naturally help refine communication skills. My son, who just turned three, asked me several questions today, including: what’s a hole? It took me a couple of tries to find the right words to give him clear answer. My initial response — “an opening” — just didn’t cut it as young children communicate in concrete or literal terms.

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For any business — online or not — the odds are stacked against success. In fact, sources indicate as many as nine out of 10 businesses fail within five years.

Having the fortune to work with a host of successful businesses — from independent designers to global service providers — you start to recognize winning characteristics.

But what are the treacherous traits that are responsible for the demise of most businesses? Based on an accumulation of notes over the years, following are answers by some of the most renowned business experts of our times.

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Entrepreneur.com has teamed up with Microsoft Office Live to publish the eBook “I Hate My Website!: 10 Easy Ways to Improve Your Website Plus 9 Disastrous Moves to Avoid.”

Here are the highlights:

• Have a basic plan. Before starting a Website, ask yourself these key questions: Who are my customers? What are they looking for? What are my competitors doing? What do I want to get out of this Web site?
• Keep it simple. Do not cram your Web site with features and information that may make it slow to load and difficult to read. If users cannot easily find what they are looking for, they will look elsewhere. Users will appreciate a fast-loading, informative and easy-to-use site.
• Pay attention to content. A Web site is one of the best ways for businesses to highlight themselves without any marketplace interference. While you can be creative with your Web site, make sure it includes some basic information such as About Us, Contact Us, Testimonials, News/Announcements and Media Coverage. These sections are your chance to promote your business’ strengths, core competencies and differentiating factors from the competition.
• Update frequently. Nobody likes going to a Website that has months-old information. If content is not updated, why would customers want to return? New content is easy to create through formats such as blogs, surveys and polls, and newsletters.
• Pay attention to the users. Tracking customers might seem difficult, but it is actually fairly easy. All Web-hosting companies should be able to provide free reports about site traffic. This data can show important trends, such as where site visitors are coming from, how long they stay on the site, and what your site’s most popular pages are. This information can then inform future revisions to your site.
• Attract users. Most search engines easily allow you to submit a Web site to their database so that the site will appear in search results. Look for the “Add URL” or “Submit your site” buttons. To make sure the site does not appear at the bottom of the results, focus on including as many relevant keywords and links as possible into the content of the site.

A new survey of U.S. home computer users shows that the replacement of PC software by websites has already spread far beyond early adopters in the U.S., with over a third of U.S. home computer owners using at least one web application to replace software that was previously installed on their PCs.

“Most industry observers talk about ‘Web 2.0’ applications as something that’s coming in the future, but our research showed that some web apps are already spreading rapidly through the PC user base,” said Rubicon Consulting’s Michael Mace. “Most computer users are very practical. They don’t care if a software program is installed on their computer or built into a website. If it solves their problems, they’ll use it. The barriers to adoption of web applications are very low.”

The Rubicon study comprised feedback from more than 2,000 U.S. home PC owners during the summer of 2007.

Online competitive intelligence company Hitwise announced Sept. 19 that Google accounted for 63.98% of all US searches in the four weeks ending Sept. 1, 2007. Yahoo, MSN and Ask each received 22.87, 7.98% and 3.41% respectively. The remaining 48 search engines in the Hitwise search engine analysis tool accounted for 1.68% of U.S. searches.

Google an Increasing Source of Traffic to Key Industries

Search engines continue to be the primary way Internet users navigate to key industry categories.  Comparing August 2007 to August 2006, the travel, entertainment, and business and finance categories received double-digit increases in their share of traffic coming directly from search engines.

There’s been a lot of concern surrounding the Facebook code that found its way to the Web in August due to a web server error.

While it reportedly hasn’t caused any members’ personal information to be exposed, it is a reminder of potential vulnerability on social networks. They can be enticing targets for hackers and identity theft.

For that reason, it’s probably a good idea to think twice before posting sensitive information on sites like Facebook and MySpace.

Google, whose $13 billion in revenue mainly comes from clicks on ads, plays down click fraud.

Meanwhile, the rate of fraudulent clicks was 15.8% in the second quarter of 2007, up 1% from three months earlier. Plus, Click Forensics estimates that more than 25% of all clicks were fraudulent, up from about 22% in the previous quarter.

Forbes’ Andy Greenburg talks to Google’s Senior Product Manager Shuman Ghosemajumder about this issue in the article Counting Clicks.

You’ve got plenty of traffic, but you’re not able to persuade visitors to take action. It’s a common and aching issue for many online businesses.

Too often, business owners impulsively throw more money into existing marketing campaigns, believing it’s merely a numbers game — i.e. “I just need more traffic and the sales will materialize.” But one has to realize the simple fact that a zero per cent conversion rate means no sales, whether you’re attracting 10 visitors a day or 10,000.

Presuming you’re driving the right people to your site, Web site conversions can be boosted through various means, explained Yuval Karjevski, Senior Software Engineer at New York-based Reditus Solutions, which helps companies analyze their online performance in a bid to achieve optimal results.

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Forrester Research reports Europe’s search engine marketing investments will exceeds €8 billion in 2012.

Search spending will soar with 80% growth in the next five years as marketers use search marketing to alter their customers’ buying decisions, forecasts the independent technology and market research company.

In 2012, Forrester expects search investment in Europe to top €8.1 billion, up from today’s spend of €4.5 billion. Paid search is expected to uphold the largest share of investment.

“Marketers will continue to like performance-based media buying,” suggests the organization. “Over the next five years, as broadband and e-commerce expand, search marketing investment will double in 12 of the 17 European countries tracked.”

Forrester also reports European e-mail marketing spend will hit €2.3 billion in 2012.

In fact, European online consumers get almost twice as many commercial messages as work-related or personal e-mails, reports Forrester’s Senior Analyst Rebecca Jennings.

She notes: “Even though many of them delete the marketing e-mails unread or have spam filters, e-mail remains a strong marketing channel.”

Over the next five years, Forrester estimates that the volume of these messages will double, with the value of the market increasing from €1.5 billion in 2007 to €2.3 billion in 2012.

Concluded Jennings: “Marketers will use more sophisticated targeting, messaging, and analytics to engage the critical consumer.”

Editor’s note: PricewaterhouseCoopers recently reported on online spending in Canada, Asia and Latin America.

Businesses need to dig deeper to connect with customers in the expanding sea of Web 2.0 user-generated content.

The rapid rise of social networking and blogging is churning out information at record rates, creating a flood of independent ideas, views and expressions.

Web authority Technorati reports there are more than 100 million blogs sailing the Web, with 175,000 new blogs diving in each day. What’s more, bloggers are updating these sites with more than 1.6 million posts per day, which translates to more than 18 updates a second.

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