While more business owners are recognizing the benefits of hiring professionals to compose copy for websites, confusion remains on what the following three types of writers can deliver. Here’s a brief breakdown:
Business Slow on the Internet!?
During a coffee break at a Small Business BC web writing course I was delivering this week, an entrepreneur approached me for some advice specific to his business. After discussing a couple of solutions, he sighed and said, “things take forever to set up on the Internet.”
I grinned. Just a few short decades ago, business ventures required products to be built by hand, marketing opportunities were limited and distribution could involve railroads and steamships. Such vast operations would call for huge sums of manpower and money.
Treat Online ‘Guests’ With Respect
Why do so many businesses lack respect for online customers?
It’s bizarre, especially in this day and age with Internet usage and spending relentlessly on the rise. Perhaps with so many suspect websites hovering in cyberspace, even credible companies tend to lose perspective.
Maybe it’s time to start thinking of visitors as online guests. It’s a simple ‘mind shift’ that might get companies to better recognize how their websites communicate with those they intend to serve.
Businesses Continue to Spend Big on the Web
Businesses are continuing to push more of their marketing budgets online.
Not too long ago, PricewaterhouseCoopers reported online advertising spending will grow faster in Canada than anywhere in the world over the next four years. Meanwhile, in the UK last year, Internet expenditures overtook traditional advertising in national newspapers. And in the US, Forrester forecasts companies will spend upwards of $26 billion on Internet marketing per annum by 2010 – approximately eight per cent of all advertising spending.
Google to Shorten Lifespan of Cookies to Protect Users’ Privacy
Google will begin issuing its users cookies in coming months that will be set to auto-expire after two years, while auto-renewing the cookies of active users so preferences are not lost. This change is in response to pressure from users and privacy advocates. Google notes that users will continue to have control over cookies via their browsers.
Google to Introduce ‘Temp’ Meta Tag
Google will soon be introducing a new ‘unavailable_after’ meta tag to allow web masters to advise Google when a particular page will no longer be available for crawling. For example, if you have a promotion on your website that expires on a specific date, you could use the unavailable_after tag to tell Google when to stop indexing it. The new Google tags are designed to help maintain relevant, up-to-date listings, especially for sites like eBay, so closed auction pages are eliminated from search results.
Website Content Key to Connecting With Online Visitors
Online traffic is useless unless your website content is able to connect with visitors. If it doesn’t, there’s probably little chance they’ll return.
Relevant website content is essential to engage your visitors in a bid to turn them into customers. Here are the basics steps you need to cover to connect with your target market:
Make sure your website content is scan-friendly and intuitively accessible to make it easy for visitors to find what they want. Lean web copy and well-planned site architecture can make or break your website.
Online Marketing on the Rise in Europe
European online marketing budgets will more than double from around €7.5 billion in 2006 to more than €16 billion in 2012, 18 per cent of total media budgets, reports Forrester.
Businesses will raise their online budgets on everything from email to search engine optimization to display advertising to better reach the growing Internet audience that relies on the Web for a widening range of products and services.
“After five years of dipping their toes into the online marketing waters, firms have come to realize that the Net is a valuable medium for client acquisition, retention, and market expansion,” reported Rebecca Jennings in Forrester’s Business View Trends.
The Need to Delegate: One Year and Belly Up
Just over a year ago, I had coffee with a pleasant couple planning the opening of a pastry shop in the Greater Vancouver area. I asked about the basics:
Branding? A friend helped them design a logo, which was printed at home on perforated business cards. Signage? A small, plastic banner was on order. Online presence? They planned to use a free template and “throw something together.”
How to Maintain Website Traffic
Clever business types recognize the fact that it takes less time, effort and money to retain customers rather than finding new ones. The same goes for website traffic.
Here are two strategies to keep visitors coming back for more, which establishes relationships and builds loyalty:
1/ Offer a free tool or service on your website. This will keep visitors coming back, and when they’re ready to invest, you’ll be top of mind.
2/ Build an e-mail list. By turning your visitors into newsletter subscribers, you’ll maintain contact and be able to highlight certain aspects of your website or business with every mail-out.
While it’s important to reach new visitors, never overlook opportunities to hold on to your existing website traffic.
“Thanks to the work of Webcopyplus, all prospects who contact me now come pre-qualified and understand exactly what BUC has to offer, so it's just a matter of signing them up for my services.”
